SAMSUNG assumes no responsibility, and shall not be liable, in connection with whether any such products or services will be appropriate, functional or supported for the SAMSUNG products or services available in your country. We called for a technician. She tried to get Samsung to fix it, but couldn't get hold of anyone in customer service who knew anything about it. Still works fine. Samsung’s May 2017 service bulletin identified the following refrigerator models: Keep in mind that just because your particular model Samsung refrigerator isn’t listed here does not necessarily mean it’s being left out of the lawsuit. I was never informed of this when we bought it. I contacted Samsung and they told me that someone would contact me in two business days. Paid $1350 for this piece of junk. , our Samsung representative, wants to know about you so they can assist you better. I should put this machine on the doorstep of the merchant I bought it from. We purchased the black French door style a year ago. I was "lucky" and received one in my 2017 fifth wheel. Both sides have 14 days to mutually agree upon a mediator. So upset, my beautiful French door Samsung, purchased at Lowes less than 2 years has had many service calls, and today I was informed the coils are frozen solid, no air is circulating, and there is nothing they can do! We have had water leaking from bottom. Model RF24FSEDBSR AA06. I will never buy a Samsung Frig again. Load of rubbish. Ask a question or start a new topic to get help and advice from our loyal Samsung community. The refrigerator will not cool but freezer works fine. The thing is, it takes more than a year for the ice to build up enough that you cannot open the freezer. Class Action Lawsuit, Share Your Class Action Comments Below. A contraption on a refrigerator door that provides instant access to ice or water. It’s not much of an update – but it’s all we have right now. Product Dimensions with Hinges, Handles and Door (W x H x D), Product Dimensions without Hinges and Door (W x H x D), Product Dimensions with Door without Handles (W x H x D). I have the same problem with my Samsung refrigerator after 1.5 years of use. We would also like to be involved in this class-action suit. Light located in the freezer that is activated when the door is opened. We have attempted to reset it multiple time, but it doesn’t fix the issue. I just spent hours emptying my frig and freezer due to the ice build up. I said no well she said we cant help you without the receipT. I am so angry that we spent so much money on this unit and it has consistently been a disappointment. How do I get in on the class action? I would lower my fridge to 34 degrees but it would stay at 56. It happens every 2-7 days. Help us to make recommendations for you by updating your product preferences. (Optional), Terms & There currently is a Samsung Refrigerator Class Action Lawsuit Complaint Filed Over The Alleged Frozen Coil Defect. Different rep gave me different information. Forget about getting Samsung to do a thing. WOULD NEVER BY SAMSON AGAIN. These are simply the models mentioned in Samsung’s technical service bulletins. THE DRAIN TUBES HAVE BEEN NOT OPEN FOR 3 O THOSE YEARS/ I HAVE TO CLEAN ICE AND WATER EVERY FEW DAYS FROM UNDE THE CRISPER BINS. notified best buy and they sent new model out. The main instrument panel where the dispenser is located is currently not working. I will NEVER buy a Samsung fridge again. We move the food , when we discover the failure of the Samsung, to a backup Frigidaire unit in the basement that is 22 years old and NEVER has failed. The reason the noise stops when u open the fridge is because the fan stops working. The refrigerator stopped working and it was repaired multiple times. Samsung 4 door refrigerator sealed system leak at 4 years. I have had nothing but problems with my Samsung Model RF267AARS? Before commenting, please review our comment policy. I have even had it serviced about a year after I bought it. A repair man came and charged me £100 for a sensor only to return the next week (because it still wasn't working) to tell me that it has a gas leak which will be very expensive to repair. (*Compressor, evaporator, condenser, drier, connecting tubing). Email as a contact option was discontinued as of April 3rd, 2019. Would like to be included in this lawsuit. https://honestreviews11.blogspot.com/2020/01/samsungs-refrigerator-internal-leakage.html. My model # is RF32FMQDBSR. A lot of RV manufacturers are putting residential refrigerators in RV's now. Metformin Class Action Lawsuit Complaint Filed In New Jersey Federal Court Over Alleged NDMA Impurity. Here it is, six month later and guess what, it’s frozen up again. I was soooo glad when they hauled that Samsung out of the house. Very disappointed with Samsung’s service. I would like to be included in the class action lawsuit. Samsung Refrigerator Class Action Suit - Samsung USA - October 2010. Connect Bluetooth devices When it's time for some music, get your headphones out, and soon you'll be enjoying your favorite tunes. It just stopped cooling so I called Home Depot warranty and they scheduled a tech to come fix it this week. We bought it Aug, 2012 and it stopped working in June, 2018. I just took mine apart. Do not buy. I have a rf217acpn freeze up once a month repair said cannot be fixed. They compensated in Great Britain but not US…. Also, did I mention each time it goes out I lose a lot of food due to spoilage. Why is Lowe’s still selling this Samsung brand? Our French door Samsung frig was not yet two years old. Further still, Samsung issued yet another service bulletin, in May 2017, telling technicians how to address problems with its French Door Direct Cool ice makers. Please share your ZIP Code to find a nearby Best Buy location. The Technician is waiting for parts on order. This is crap! We purchased our refrigerator at Lowes as we do all of our appliances. purchased a RFG298HDRS 2012 from Lowe’s also bought the extended warranty good thing I did but now I find that this piece of excrement is on recall . For now we manually defrost the unit monthly, not sure how long we will put up with this but we are unable to afford a new unit. All drawer mechanisms stick shut. It’s causing the ice build up and the fan rubbing against the ice. I have a Samsung side by side refrigerator model RS261MDBP. Mediation is when opposing parties come together to negotiate a matter with the help of a third party – the mediator – and is a form of “alternative dispute resolution.” Mediation is often done prior to a case going to trial and can help conserve time and money for all parties involved. I am disgusted with Samsung. So this fridge is not even 2 years old yet. 91182 Territorial Road They said they have to weld the copper pipe behind triple cooling cover and it will stinks and takes about 3 hours to done this job. Ours is a RF197ACPN, manufactured in April 2010. I purchased a Samsung french door refrigerator 5 years ago and it is officially a paper weight. Samsung rs265tdrs is junk! It worked great for 2 months. I thought to myself that is odd, as an engineer myself I would think that a problem needs to be diagnosed before bringing new parts into the equation. I was told that the $2600.00 refrigerator I bought will cost upwards of $1500.00 to repair. WHAT A JOKE ? RF32FMQDBSR/AA worked less than 2 years. Samsung referred me to a local repair shop as the warranty had expired. I want them to come pick this unit up and drop a new one in place. Had to buy another refrigerator. I am doing the same thing. Top icemaker froze over in the corner of the trey causing the ice crushing mechanism to break the ice tray and plastic pieces fell through the dispenser into someones cup. After testing it, he found a very minute leak in the system. You cannot just say you want to be part of the lawsuit on this blog. I will make a point (via e-mail and word-of-mouth) that as many people as possible know my opinion of this product.

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