I have 2,800 miles on it. I was dissed by my Toyota dealer for the same issue with prius prime. A long mileage range was key to me in purchasing the vehicle. The automaker said RAV4 Hybrid customers should immediately refuel when the low fuel light illuminates, but drivers were warned to never "top off" the fuel tanks. We recommend customers who have a concern visit a Toyota dealer. For more information on how we collect and use this information, please review our Privacy Policy. Fact is the fuel gauge is a purposeful lie, with at least a gallon or maybe two when the gauge reads E and/or the distance to empty reads zero. On the various Hybrids I own or have owned when doing trips with the cruise set at ~80mph they get about 10% less than they do in the everyday driving. If this is the case, it seems like that would be a clue as to what the problem is. If only the ones tailgating me in the slow lane would run out of gas…. My kids just got a Honda in August, and now Honda is releasing a CRV hybrid... Update: So, Toyota wants to have a dealer verify my concern before they will indicate my VIN is affected. According to Toyota, when the company reshaped the RAV4 Hybrid gas tank starting in the 2019 model year, that new shape “may prevent a full refill by up to several gallons, potentially impacting the vehicle’s total available driving distance.”. That’s honesty, which you and Norm wouldn’t understand if your lives depended on it. Art, the Japanese have stretched the truth many times in the past. Even when the low fuel light was on, Mr. Ly could not put more than 10 gallons of gas into the 14.5 gallon tank before the nozzle would automatically shut off, indicating the gas tank was full. I’ve read tons of other comments but didn’t realize it was that bad of a problem. The hybrid version of both of these cars is smoother, quieter, and torquier than the gas-only version. No it won’t drop to F-150 levels if both are driven at the same speed and conditions. As said, you have get to know your car. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Do you own a popular Toyota RAV4 or RAV4 Hybrid? The hybrid premium was only $750 but Toyota had a $3000 rebate for most hybrids (Nov 2017). As a best practice, customers should refuel before or when the low fuel light illuminates, to prevent running out of fuel.”. We only drive 3K a year, otherwise it would get annoying fast. But I do wonder if anybody has run one a late model RAV4 out of gas and seen how much fuel it takes then. I have drove it down until the low fuel light comes on (not something I liked to do but it happens) three different times. Say what you will, but in jet setting Newport Beach, Ca, where the smallest of homes that needs work starts at 2M, the new Rav4 Hybrid is everywhere. While invisible to owners, this has been in the works for quite some time, and involved considerable testing. Let's hope it works and Toyota moves quickly to replace all the affected tanks. I have less than 2k miles on the car, and I'm not sure what I'll ask for once the Toyota case manager calls me back. An issue with the fuel tank is preventing some drivers of the Toyota RAV4 Hybrid from using their full rated range. I have had the (defective faulty) Rav4 Hybrid for almost a year, the DTE computer is also inaccurate due to the gas tank issue. Have they looked at a full tank to be sure it is actually holding 14.5 gallons and not 12.5. My 2019 Rav4 hybrid xse has the same fuel tank issue. What I have not seen yet is an answer to the question, when the light come on is there still 4 gallons left in the tank and will it use those gallons if I continue to drive on? This material may not be published, broadcast, rewritten, or redistributed. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. Certain pumps made it worse, too. While I never run my cars to E unless absolutely necessary, I don’t think I’ve ever put more than 13 (out of 16 gallon capacity) in my G6 in the 10+ years of ownership. But it shouldn’t be this hard. Owners are instructed to refuel the vehicle, but the lawsuit says this means a driver should be able to add about 12.3 gallons of fuel to the tank. Going from something like 13gallons to over 16, allowing 650+ miles. But that hasn’t been their experience. This will be a tough fix for Toyota because they have to tear the car apart to remove and replace the tank. It advertised a 24-gallon tank, but the light would turn on at around 18.5 gallons used. Yet. Range is always accurate and less mechanical parts and no gas tank. This whole launch and next model year launch were flawed and Toyota new it and still decided to play the money grab game and release the 2020 model. Have a car complaint to add? It's a very long and drawn out story about showed on the dash and ends with me getting towed to the dealer. Related: Consumer Alert: Gas tank design flaw. Jim Persinger - thanks so much for your reply! Often, people can only get between 10 and 12 gallons of gasoline whenever they try to fill up. Toyota should do better! The Model Y may have problems but I doubt it will be anywhere near the problems the Rav4 and Rav4Hy has. I bet the RAV4 Hybrid will indeed get 40 mpg at a steady 65 mph. What is happening is that air is bubbling up through the fill port and covering the tip of the pump nozzle. My older, bigger, 6-cylinder Highlander Hybrid gets 30 mpg at 60 mph; 27.5 mpg at 70 mph; and 25 mpg at 80 mph. DALLAS - First Toyota had little to say and now they’re offering a fix following a report a FOX 4 report. Sigh…. “a fuel tank shape issue on certain RAV4 Hybrid vehicles” …*certain* RAV4 Hybrids, but not others? In this case it is not a mere inconvenience as Toyota wants you to believe. Why didn't it tell me at all that it was out of gas?? Based on our ongoing investigation, Toyota believes these conditions to be primarily related to a variation in the fuel tank shape. Yes, they promise 40 mpg but it gets in the 20s, and you have to fill it up 2-3 times a day to do any sort of commute. It takes me an addition 5 minutes of slow pumping to accomplish this. We don't like the artificial noise the car makes in reverse (but's against the law to do something cool like the Jetsons sound I guess). https://www.cars.com/articles/why-cargo-specs-can-stretch-the-truth-1420663026654/. I thought I had more than enough miles to run an errand and head to the gas station after but I ran out of gas 8 miles after first getting the RAV4. In response to AN‘s questions, Toyota said it is “investigating a fuel tank shape issue on certain RAV4 Hybrid vehicles.”, “In these cases, variations in fuel tank shape may prevent a full refill by up to several gallons,” the automaker stated.

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